Last Updated: [Insert Date]
At SportGears, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.
You may request a return within 30 days of receiving your order.
Items must be unused, in original packaging, and in the same condition that you received them.
Certain products such as personalized gear, clearance items, or perishable goods may not be eligible for return.
Once we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable, unless the return is due to our error (wrong or defective item).
We currently do not offer direct exchanges. If you need a different size or product, please return your item and place a new order.
Customers are responsible for return shipping costs unless the item was incorrect or defective.
We recommend using a trackable shipping service to ensure your return reaches us.
Contact our support team at [insert email] with your order number and reason for return. We’ll provide you with instructions and a return authorization.